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The Fresno County Department of Child Support Services (DCSS) is a government agency that helps parents with all aspects of child support. The DCSS creates and enforces child support orders, collects and distributes child support payments, and provides services to promote parental responsibility and support children.
Did you know more child support laws have changed in the last five years than in the last five decades. Check out the local child support agency – with new laws and a new approach, it’s your best deal.
Use the Arrears Estimator to see how fast you can pay off your child support arrears (i.e. "back–pay") by paying a specific amount each and every month.
As employers, you are one of our closest partners, with an important role in helping ensure families get the financial and medical support they need. Online resources are available to all employers.
For our escrow and title company partners, your online requests can be submitted here for a more standardized submission process. It will allow you to provide your documents more easily by simply uploading them online. Click the button below to access the online submission form.
The Family Law Facilitators office can provide assistance in handling child support and spousal support cases, custody/visitation orders, domestic violence restraining orders and other related topics.
Services
Connect
Cash
To Pay
The Fresno County Department of Child Support Services (DCSS) lobby is open by appointment only. All appointments will be held on Wednesdays and will be reserved for customers who must certify documents at DCSS. Customers will not be seen without a scheduled appointment. Please be prepared to be screened and wear a mask when meeting with DCSS staff.
If you need to drop-off documents or legally serve our office, a secure drop box has been placed in the lobby of the County Plaza Building.
If you need to make a payment in person, our TouchPay kiosk has been moved to the lobby of the County Plaza Building. Effective August 1, 2020, there is a 2.2% card processing fee on all credit and debit card transactions. Cash transactions are free.
Customers who normally make cash payments using the kiosk also have the option to use our PayNearMe service which is available at 7-Eleven, Family Dollar, CVS, and Ace Cash Express stores. Customers will need a payment code, which they can get by calling (866) 901-3212.
Customers are encouraged to conduct their Child Support related business using one of the following methods: — by using our online case service option, Customer Connect, which is the best option at this time. In Customer Connect, customers can send an electronic message to a worker and set-up text messaging options, or — Customers can call (866) 901-3212
Our call center hours are 8:00 AM - 3:30 PM, Monday - Thursday, and 8:00 AM - 12:00 PM on Fridays (excluding holidays).
The Fresno County Department of Child Support Services (DCSS) is open to customers by appointment only.Call Center Hours: Monday -Thursday 8:00 AM - 3:30 PM and Fridays 8:00 AM - 12:00 PM (excluding holidays).