Contact the DCSS
Office Hours
The Fresno County Department of Child Support Services (DCSS) is open to customers by appointment only. All appointments will be held on Wednesdays and will be reserved for customers who must certify documents at DCSS. Customers will not be seen without a scheduled appointment. Please be prepared to be screened and wear a mask when meeting with DCSS staff.
If you need to drop-off documents or legally serve our office, a secure drop box has been placed in the lobby of the County Plaza Building.
If you need to serve our office electronically please contact us at the telephone number listed below.
In Person
Fresno County Department of Child Support Services
2220 Tulare Street
Suite 310 Upper
The office is located in downtown Fresno, on Tulare Street between "L" and "M" streets. Directions and Bus maps and routes are available online.
The Fresno County Department of Child Support Services (DCSS) lobby is open by appointment only. All appointments will be held on Wednesdays and will be reserved for customers who must certify documents at DCSS. Customers will not be seen without a scheduled appointment. Please be prepared to be screened and wear a mask when meeting with DCSS staff.
If you need to drop-off documents or legally serve our office, a secure drop box has been placed in the lobby of the County Plaza Building.
Payments
Mail Payments to:
CA SDU
PO Box 989067
West Sacramento, CA
95798-9067
In Person Payments:
If you need to make a payment in person, our TouchPay kiosk has been moved to the lobby of the County Plaza Building. Effective August 1, 2020, there is a 2.2% card processing fee on all credit and debit card transactions. Cash transactions are free.
Phone
Fresno County Department of Child Support Services
The DCSS has a 24-hour automated message system where you can get general information and a payment history for your case. You may leave a message and a Child Support Officer will return your call or send you the requested information.
General/Case Information
Local: (559) 600-9200
Toll-free (within the U.S.): 1 (866) 901-3212
Outside the U.S.: 1 (408) 273-0073
TTY: 1 (866) 399-4096
Our call center hours are:
8:00 AM - 3:30 PM Monday - Thursday
8:00 AM - 12:00 PM Fridays (excluding holidays)
Email
Fresno County Department of Child Support Services
Coming soon!
At this time you may log into your customer connect account to send an electronic message to a caseworker.
Links
California State Offices
Other Sites
California Child Support Services Website
Map