COVID-19 Vaccines are Now Available
All individuals 12+ are eligible for COVID-19 Vaccinations. Schedule an appointment at https://myturn.ca.gov or call 1-833-422-4255 for assistance.
Did you know that the Fresno County Department of Public Health can assist people in receiving their COVID-19 vaccines at home if you are home bound/bed bound, or have major transportation issues? Please visit https://myturn.ca.gov or call Call the CA COVID-19 Hotline at 1-833-422-4255 Mon-Fri 8am-8pm, Sat-Sun 8am-5pm to connect to local resources.
Locally, the Disability Equity Project is manning a line 888-468-9115 where you can also call to request in home vaccinations or pay for transportation to get a vaccine. They will also help with registration. Fresno County Department of Public Health has contracted with American Ambulance and has some mobile clinics that will go out and vaccinate those who are home bound. We know there are real issues out there that have prevented some from getting vaccinated and we hope this information helps.
How do the vaccines work? How many doses will you need? Are there any side effects? What if I'm pregnant or nursing? Find the answers to these questions & many more here.
NEW! Register to Enroll as a Care Provider Online!
No more Orientation Classes to attend - you can now complete them online!
No more waiting on the phone to schedule or reschedule an orientation!
Sign enrollment documents and provide your ID cards quickly & safely at your in-person appointment!
Registering online is convenient, simple and available 24 hours a day, 7 days a week!
Take me to IHSS Provider Online Enrollment & Orientation!
Electronic Visit Verification (EVV) is here!
Electronic Visit Verification is here, and paper timesheets are no longer available. All Fresno County IHSS Recipients & their Care Providers are required to submit & approve their timesheets either online via the Electronic Services Portal (ESP), or by phone via the Telephone Timesheet System (TTS).
No more paper timesheets!
As a Care Provider you can get paid faster, especially if you use Direct Deposit!
No more mail time, postage fees or lost or damaged timesheets!
Less chance of errors & violations with automatic system warnings!
No more phone calls to check on payment or timesheet status!
I want more information on EVV
EVV Training Materials, Webcasts & Webinars
Timesheet Options for IHSS Care Providers
Spanish-language COVID-19 Vaccine Information Video
Featuring Dr. Marin-Nevarez
Produced by Community Medical Centers
This video answers the following questions:
• What should the public know about the vaccine?
• Are the vaccine side effects serious?
• Why do you recommend that the public get the vaccine?
• There is a lot of misinformation about the vaccine. What should the public know about this false information?
• The vaccine is being given to the public at a record pace. How can the public be assured that it is really safe?
• If I have had COVID-19 in the past, should I get the vaccine?
• If I have had both vaccine doses, can I now get close to my relatives and stop using a mask?
What is the IHSS Public Authority and what do we do?
The Public Authority was established per State mandate to act as Employer of Record for In-Home Supportive Services (IHSS) Care Providers. The Public Authority negotiates with the Provider's Union SEIU 2015 to set wages, benefits and working conditions for the IHSS Care Providers. The Public Authority also maintains a Provider Registry to help the IHSS Recipients find Care Providers so they can remain in their home safely and independently.
IHSS Care Providers offer assistance to eligible aged, blind and disabled individuals to live safely and independently in comfort of their own homes. The IHSS provider is chosen by the client, and works in the client's home to do those tasks the client cannot do for themselves. More information on how to enroll to be an IHSS Care Provider
Our IHSS Care Provider Registry maintains a database of Care Providers that have been screened and trained by the Public Authority. The Provider Registry helps link IHSS recipients to providers. When an IHSS recipient asks for help to find a provider, the Public Authority matches providers in the Registry to the recipient's physical location, authorized tasks and work schedule. Since the recipient is the employer, the recipient will interview providers and make a decision on who they will hire. Recipients can also fire a provider at will. More information on how to apply to be an IHSS Public Authority Registry Provider
SEIU Local 2015
As part of being an IHSS care provider, you are automatically represented by SEIU Local 2015 for wages, benefits and certain terms of employment. You are also eligible to join the SEIU Local 2015 as a union member.
For information regarding SEIU 2015 membership please visit here
or you can call the Member Action Center at 855-810-2015
Report IHSS Fraud
In-Home Supportive Services fraud is an intentional attempt by some providers, and in some cases beneficiaries, to receive unauthorized payments or benefits from the program. This fraud can take many forms, but the most common involves providers knowingly billing for services not performed, or providers billing for the care of more beneficiaries than they can actually serve.
If you observe or have knowledge of suspicious In-Home Supportive Services (IHSS) activity, call the DHCS IHSS Fraud Hotline telephone number, 1-800-822-6222, to report it. The call is free and you can remain anonymous. You can also send an e-mail to IBREF@dhcs.ca.gov
. The recorded message may be heard in English and ten (10) other languages including Spanish, Vietnamese, Cantonese, Armenian, Hmong, Cambodian, Laotian, Farsi, Korean, and Russian.
Speak up! Join the IHSS Advisory Committee
Would you like to have a say in the care that you provide or receive? Or discuss issues and changes in the IHSS Program? By attending monthly IHSS Advisory Committee meetings you will have the opportunity to provide input from the perspective of the Care Provider and Recipient. Learn more about the IHSS Advisory Committee here.
If you are a Care Provider who is injured while working for an In-Home Supportive Services (IHSS) Recipient, you can file a Workers’ Compensation claim.
To report your injury, call (559) 600-6666 option 4. A Public Authority staff member will take your claim. After your claim is filed and all documents are received, your claim will be forwarded to and processed by: Intercare Holdings Insurance Services.
For claim status, call Intercare at (800) 771-5454 Or (916) 781-5700
Questions? Please contact us at
IHSS Public Authority Provider & Recipient Call Center
(PARCC) at: (559) 600-6666 option 4
To return documents electronically, please visit our Secure Document Submission webpage
To return documents by regular mail, please send to
DSS – IHSS
PO Box 1912
Fresno CA 93718-1912