Notice Under The Americans With Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), Fresno County will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment: Fresno County does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: Fresno County will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Fresno County's programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: Fresno County will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in Fresno County facilities, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of Fresno County, should contact the County's ADA Coordinator here:

Samantha Buck
Fresno County Administrative Office
2281 Tulare, Room 304
Fresno, Ca 93721
Phone: (559) 600-1070
Email: countyoffresnoada@fresnocountyca.gov

Requests shall be made as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the Fresno County to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of Fresno County is not accessible to persons with disabilities should be directed to County's ADA Coordinator here:

Samantha Buck
Fresno County Administrative Office
2281 Tulare, Room 304
Fresno, Ca 93721
Phone: (559) 600-1070
Email: countyoffresnoada@fresnocountyca.gov

Fresno County will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Fresno County Grievance Procedure under The Americans with Disabilities Act

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (ADA). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by Fresno County. The County's Human Resource policies govern employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee on the attached Grievance/Complaint Intake form here: ADA Grievance/Complaint Intake form(PDF, 231KB) as soon as possible but no later than 60 calendar days after the alleged violation to:

Samantha Buck
Fresno County Administrative Office
2281 Tulare, Room 304
Fresno, Ca 93721
Phone: (559) 600-1070
Email: countyoffresnoada@fresnocountyca.gov

Within 15 calendar days after receipt of the complaint, the ADA Coordinator , or their designee will contact the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the contact, the ADA Coordinator, or their designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the Fresno County and offer options for substantive resolution of the complaint.

If the response by the ADA Coordinator, or their designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the following individual, or their designee:

Paul Nerland, County Administrative Officer
Fresno County Administrative Office
2281 Tulare, Room 304
Fresno, Ca 93721
Phone: (559) 600-1710
Email: pnerland@fresnocountyca.gov

Within 15 calendar days after receipt of the appeal, the County Administrative Officer, or their designee will contact the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the County Administrative Officer, or his designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by the ADA Coordinator, or their designee, appeals to the County Administrative Officer, or his designee, and responses from this Office will be retained by the County of Fresno for at least three years from the date of the complaint.

Notice For The ADA Transition Plan

Public comments for the ADA Transition Plan will be gathered for a thirty day period – until August 26th. The Plan is provided in an accessible PDF format here(PDF, 4MB).

Upon request, the Transition Plan is available in a printed or audio copy.

You may submit comments as follows:

• Mail and in-person: 2281 E. Tulare, Room 304, Fresno, CA 93721
• Email: countyoffresnoada@fresnocountyca.gov
• Phone: (559) 600-1070
• Or using the given form here