Quad Aim

Guiding Principles of Care Delivery

Our 11 principles of care guide how we provide behavioral health services. They help us create a system that focuses on quality care and strong support for the people we serve.

These principles are based on the values of:

• Wellness
• Resilience
• Recovery

They help shape everything we do, including:

• How programs are designed and offered
• How services are provided
• How staff are trained
• How resources are used
• How we measure success

These principles guide our decisions so we can provide the best care possible to our community.

Principle One - Timely Access & Integrated Services

Principle Two - Strengths-based

Principle Three - Person-driven and Family-driven

Principle Four - Inclusive of Natural Supports

Principle Five - Clinical Significance and Evidence-Based Practices (EBP)

Principle Six - Culturally Responsive 

Principle Seven - Trauma-informed and Trauma-responsive

Principle Eight - Co-occurring Capable

Principle Nine - Stages of Change, Motivation and Harm Reduction

Principle Ten - Continuous Quality Improvement and Outcomes-Driven

Principle Eleven - Health and Wellness Promotion, Illness and Harm Prevention, and Stigma Reduction