Become a Provider

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Dear Valued Partners,

The County of Fresno Department of Behavioral Health has partnered with CalMHSA and CertifyOS to streamline credentialing and recedentialing activites. Starting January 12, 2026, all licensed staff will complete their credentialing and recredentialing online at Certify Portal.

The online credentialing platform will apply to the following staff:

Licensed staff (e.g., LMFT, LCSW, LPCC, Psychologist, MD, etc)
Associate staff (e.g., AMFT, ASW, APCC)
Certified staff (e.g., CPSS, Certified/Registered AOD Counselor)

You may view online training materials for the credentialing platform at Certify Knowledge Center.

At this time, the following staff are expected to continue using the paper credentialing application:

Please submit paper application and questions to DBHPACredentialing@fresnocountyca.gov. Thank you.

Contact Us

Fresno County Mental Health Plan
P. O. Box 45003
Fresno, CA. 93718-9886

Contact Info

Phone: (559) 600-4645
Fax: (559) 455-4633
TTY: 711

For billing questions and inquiries, contact Managed Care at (559) 600-4645 and ask to speak to a Provider Relations Specialists.

For authorization questions, contact Managed Care (559) 600-4645 and asks to speak to a Utilization Review Specialists.

If you have a Behavioral Health emergency
please call 9-1-1

Central Valley Suicide Prevention Lifeline
988

Mobile Crisis Response
(559) 600-6000

For Access to Services or the Crisis Line,
1 800 654-3937

CalHOPE Warm Line
1 833 317-HOPE(4673)