Call the Fresno County Behavioral Health Access line at 1 800 654-3937 This number is available twenty-four hours a day seven days a week.

You must contact the Fresno County Department of Social Services at 1 855 832-8082. An eligibility worker will assist you with your eligibility questions.

You may contact the Fresno County Department of Social Services at 1 855 832-8082 for information on your Medi-Cal status. An eligibility worker will be able to assist you. You may also call their automated system at (559) 600-1377 for information 24/7.

Grievance forms are available at all service sites. You may fill out a grievance form and mail it to Managed Care, or call the MHP at 1 800 654-3937

A wide variety of services are available including, counseling, medication, and case management for adult, children and families. Call 1 800 654-3937 for referrals to specific services.

It pertains to the Medi-Cal appeal process. If you feel that your Medi-Cal services have been reduced or denied, your may make a request by contacting the Department of Social Services Fair Hearing Division or complete the State Fair Hearing Form available at all service sites. Your complaint will be heard through an administrative law judge. You may also apply for a fair hearing if you feel you have been mistreated in any way or are not receiving the services you think you need.

TBS is a service for children and youth who are transitioning to a "lower" level of care, or who are needing support to stay at the level of care they are currently receiving. TBS provides individualized support to help children and youth through this transition. For more information call 1 800 654-3937