Children's System of Care
The Fresno County Children’s System of Care provides an array of services to children, youth, and families from 0-17yrs of age. Services may be provided by the Department or through our various contracted agencies who provide services on behalf of the Department.
Below are some programs that will assist persons and families in entering care. The list below is not a comprehensive list of services, but one that individuals can use to begin accessing care or can start the process by calling the 24/7 Access Line at 1-800-654-3937.
Levels Of Care-Children and Youth
Services are in our system of care are categorized into levels, and those levels are used to help identify the right resources and services to assist in achieving wellness and recovery for the person served or their families. Our levels of care are Low Level, Intermediary/Medium and Intensive-High.
Services range from open access, self-referral programs that are low intensity, to medium level and on to higher intensity and level of care. The various service levels have different criteria and qualifications, as well as programs which may be court order and require a specific referral. Part of the Access process is to work with the individual and/or the family to help identify what services are needed based on their current wellness challenges.
How to Access Care for a Child or Youth
Providers, families, caretakers, and others may access care by using the following options:
- Calling the County’s 24/7 Access Line at 1 800 654-3937. This call will start the process which can include a screening, provide linkages and referrals, and also determine eligibility for various services.
- Persons interested in children’s and youth services may self-refer by visiting the Children’s services at the Heritage Campus Monday through Friday, 8am to 5pm at 3133 N. Millbrook Ave. Fresno, CA 93703. As of August 29th, 2022 the new address will be 2719 N Air Fresno Drive, Fresno, CA 93727 or calling (559) 600-8918 or using the Access Line at 1 800 654-3937.
- For youth substance use treatment services please contact Youth Wellness at 559-600-8918, visit the Children’s Heritage Campus Monday through Friday, 8am to 5pm at 3133 N. Millbrook Ave. Fresno, CA 93703. As of August 29th, 2022 the new address will be 2719 N Air Fresno Drive, Fresno, CA 93727. Visit the SUD treatment page or call the Access Line 24/7 at 1 800 654-3937 for information about treatment services. More information on SUD is available on this website including prevention, general info and tips.
- Individuals, families, and caretakers can contact the Youth Wellness Center at (559) 600-8918 for information or referral for youth 0-17. Same information may also be obtained through the Access Line at 1 800 654-3937.
- School based services may be an option best suited for families and individuals. In such instances school based services which are provided by both the Department and through the Department funded All4Youth, can be accessed through the Access Line at 1 800 654-3937, the Department M-F 8am to 5pm at (559) 600-6892 or the All4Youth program M-F, 8am to 5pm (559) 443 4800.
- For adolescent individuals who may be experiencing a mental health crisis, care may be accessed through the Crisis Stabilization Center. The Main number for youth is (559) 512-8700 and person may self-refer by walking into 4411 East Kings Canyon Rd. Fresno, CA 93702.
- For Adolescent persons experiencing a psychiatric crisis, help may be accessed at Psychiatric Health Facility (PHF) that focuses on acute care, stabilization, community transition, and aftercare for youth ages 12-17. The adolescent PHF is at 4411 E. Kings Canyon Rd. Building #319. Fresno, CA 93702. Or calling (559) 600-2382.
- For Transitional Aged Youth 18-24, the First Onset/TAY Team provides an array of more intensive behavioral health services to persons 18-25 (often referred to as transition aged youth (TAY)), Interested individuals can self-refer by walking in M-F 8am to 5pm to 3133 N. Millbrook Ave. Fresno, CA 93703. As of August 29th, 2022 the new address will be 2719 N Air Fresno Drive, Fresno, CA 93727 or call (559) 600-9088. Persons may also call the Access Line for assistance.
- Please access the Provider Directory which is a listing of all Fresno County Mental Health Plan operators, both county operated and providers contracted with the county. The Director is available in the county’s threshold languages.
Presumptive Transfer of Medi-Cal (AB 1299)
Presumptive transfer means a prompt transfer of the responsibility for the provision of, or arranging and payment for, specialty mental health services from the county of original jurisdiction to the county in which a foster child resides. To notify the Fresno County Mental Health Plan of a presumptive transfer, email the appropriate notification information to DBHAB1299@fresnocountyca.gov.
Presumptive Transfer Contact
Aimie Rojas, LCSW
Youth Resources and Phone Numbers
Youth Wellness Center
Help Me Grow
Exodus Recovery Crisis Stabilization Center
Crisis Text Line
National Suicide Lifeline
Sanctuary Runaway Hotline
1 800 820-4968
Patient Rights Advocate Program
Family Advocate Navigator
Exodus Recover Crisis Stabilization Center
Crisis Text Line
If you have a Behavioral Health emergency please call 9-1-1.
For Access to Services or the Crisis Line
CalHOPE Warm Line
Central Valley Suicide Prevention Lifeline
Contact Children's Services