In This Section
Purpose: To communicate to Individual/Group Providers any new and upcoming events/significant system and process changes to our delivery system and address any issues, concerns and quality improvement that impact beneficiaries. Providers are always encouraged to submit questions and topics for discussion to the Managed Care mailbox at mcare@fresncocountyca.gov
Meetings are held the 1st Friday of every month at 8:15am via MS Teams.
If you would like to be added to distribution list or have any questions regarding the meetings please contact Cynthia Castanon, Administrative Assistant at (559) 600-4656 or email at ccastanon@fresnocountyca.gov
Contact Information:
Phone: (559) 600-4645
Fax: (559) 455-4633
Email: mcare@fresnocountyca.gov
Facility Address: 1925 E. Dakota Ave Suite G, Fresno, CA 93726
Mailing Address: Fresno County Mental Health Plan P.O. Box 45003 Fresno, CA 93718-9886
Individual-Group-Provider-Meeting-11.1.2024.docx(DOCX, 60KB)
IndGroup-Provider-Monthly-9-6-24-002.docx(DOCX, 81KB)
IndGroup-Provider-Monthly-8-2-24.docx(DOCX, 80KB)
000-IndGroup-Provider-Monthly-Mtg-7-5-2024.docx(DOCX, 78KB)
000-IndGroup-Provider-Monthly-Mtg-6-7-2024.docx(DOCX, 82KB)
000-IndGroup-Provider-Monthly-Mtg-5-3-2024.docx(DOCX, 84KB)
000-IndGroup-Provider-Monthly-Mtg-4-5-2024.docx(DOCX, 82KB)
000-IndGroup-Provider-Monthly-Mtg-3-1-2024-1.docx(DOCX, 80KB)
000-IndGroup-Provider-Monthly-Mtg-2-2-2024.docx(DOCX, 78KB)
Human-Trafficking-Notice-2059_1.pdf(PDF, 178KB)
MH-Non-Psychiatric-SMHS-Timeliness-Record-Paper-Form.docx(DOCX, 56KB)
000-IndGroup-Provider-Monthly-Mtg-1-5-2024.docx(DOCX, 78KB)
News-You-Can-Use-50-New-Timeliness-Records-in-SmartCare.pdf(PDF, 182KB)
000-IndGroup-Provider-Monthly-Mtg-12-1-2023.docx(DOCX, 693KB)
002a-Agreement-A-23-271-Amendment-1-to-Master-Agreement.pdf(PDF, 6MB)
Marriage-and-Family-Therapists-and-Mental-Health-Counselors-FAQs-09052023.pdf(PDF, 294KB)
Medi-Medi-Letter-Final-11.21.23-signed.pdf(PDF, 137KB)
OHC-EOB-Submission-Process-Final-11.21.23.docx(DOCX, 17KB)
Private-Insurance-OHC-Letter-Final-11.21.23_-signed.pdf(PDF, 228KB)
000-IndGroup-Provider-Monthly-Mtg-11-3-2023.docx(DOCX, 78KB)
ICD-10-CM-Codes-Doc3.docx(DOCX, 158KB)
New-Z-Code-List-for-Problem-List.pdf(PDF, 338KB)
000-IndGroup-Provider-Monthly-Mtg-10-6-2023.docx(DOCX, 78KB)
Drop-Off-Directions.docx(DOCX, 15KB)
Managed-Care-Drop-Receipt.docx(DOCX, 53KB)
000-IndGroup-Provider-Monthly-Mtg-9-1-2023.docx(DOCX, 294KB)
001-LAW-AND-ETHICS-HEALTHCARE-TELEHEALTH-091323vII.pdf(PDF, 221KB)
000-Managed-Care-Office-Hours-8-18-2023rv1.docx(DOCX, 79KB)
000-Managed-Care-Office-Hours-8-4-2023.docx(DOCX, 308KB)
CSI-Access-Form.pptx(PPTX, 616KB)
CSI-Standalone-Assessment-Form-Copy.docx(DOCX, 135KB)
Individual-Group-Provider-Claiming-Table-for-Charges-and-Times-08.04.2023.pdf(PDF, 165KB)
SmartCare-Coding-Tutorial-Family-and-Group-Psychotherapy-08.04.2023.pdf(PDF, 2MB)
000-Managed-Care-Office-Hours7-7-2023-004.docx(DOCX, 77KB)
001-QA-IndGp-Provider-Office-Hours.docx(DOCX, 43KB)
002-SmartCare-Coding-Tutorial-Assessment-and-Individual-Psychotherapy-07.07.2023.pdf(PDF, 1MB)
003-Managed-Care-Individual-Group-Provider-Avatar-to-SmartCare-Crosswalk-7-3-2023-FINAL.xlsx(XLSX, 15KB)
004-SmartCare-Procedure-Thresholds-Ind-Grp-Providers-07.6.2023.pdf(PDF, 99KB)
005-Copy-of-Procedure-Code-Definitions-20230703.xlsx(XLSX, 55KB)
006-Managed-Care-Individual-Group-Provider-Avatar-to-SmartCare-Crosswalk-6-29-2023-FINAL_-version-1-Formulas.xlsx(XLSX, 21KB)
000-Managed-Care-Office-Hours7-21-2023-004.docx(DOCX, 78KB)
Individual-Psychotherapy-Claims.pdf(PDF, 2MB)
000-Office-Hour-Agenda-Notes-6-2-2023.docx(DOCX, 45KB)
000-Office-Hour-Agenda-Notes-6-9-2023-1.docx(DOCX, 47KB)
000-Office-Hour-Agenda-Notes-6-16-2023.docx(DOCX, 48KB)
000-Office-Hour-Agenda-Notes-6-23-2023.docx(DOCX, 47KB)
001-AM-Office-Hours-5-12-23.docx(DOCX, 4MB)
003-New-Service-Coding-and-Documentation-Training-FINAL.pptx(PPTX, 4MB)
Notification-of-Board-Date-Individual-and-Group-Providers.doc(DOC, 116KB)
Notification-of-Board-Date-Individual-and-Group-Providers.pdf(PDF, 134KB)
001-AM-Office-Hours-5-5-23.docx(DOCX, 4MB)
002-PM-Office-Hours-5-5-23.docx(DOCX, 4MB)
001-Office-Hours-5-19-23-MLFE.docx(DOCX, 7MB)
002-QA-IndGp-Provider-Office-Hours.docx(DOCX, 29KB)
003-Intro-to-CPT-coding-Fresno-DBH-Presentation-5-11-23.pdf(PDF, 2MB)
004-Notification-to-Providers-5-18-2023.pdf(PDF, 967KB)
001-Minutes-Office-Hours-4-28-23.docx(DOCX, 36KB)
002-Fresno-County-MHP-Assessment-2022.doc(DOC, 104KB)
003-Ind.Grp-Provider-Contract-Letter-4-24-2023-signed.pdf(PDF, 209KB)
If you have a Behavioral Health emergency please call 9-1-1
Central Valley Suicide Prevention Lifeline 988
Mobile Crisis Response (559) 600-6000
For Access to Services or the Crisis Line, 1 800 654-3937
CalHOPE Warm Line 1 833 317-HOPE(4673)