Notifications & Associated Documents

Posted 10/3/25: (3)

Good Afternoon Contracted Providers,

The time has come to complete our mandatory Annual Compliance Refresher Training. This state-required training will review expectations set forth by State and Federal entities in regards to Fraud, Waste, and Abuse prevention and detection. Please complete the training by Monday, December 8, 2025. Any new employee hired in 2025 who has completed the New Hire Compliance Training on either Relias or the Department of Behavioral Health’s website will not be required to take this online refresher version.

Contracted providers have the following options to complete the training:

1. County Website
   • Please go to this website to access the training video and instructions: https://www.fresnocountyca.gov/Departments/Behavioral-Health/Care-Services/Behavioral-Health-Compliance/Annual-Mandatory-Compliance-Trainings

 2. Relias

• If you would like to have your staff complete the training in Relias and your program has user accounts on DBH’s Relias Network at https://fcdbh.training.reliaslearning.com/:

For any assistance with Relias, please contact the DBH Relias Team at dbhrelias@fresnocountyca.gov. For any other questions, please contact DBH Compliance at dbhcompliance@fresnocountyca.gov.

Thank you in advance for your time and cooperation,

DBH Compliance and DBH Staff Development

Hello DBH Contracted Providers,

The Department of Behavioral Health is pleased to share a valuable free training opportunity offered by the California Institute for Behavioral Health Solutions (CIBHS): Standing in Solidarity: Supporting Clients and Providers Impacted by ICE Raids.

This training is designed to equip behavioral health professionals with practical tools and compassionate strategies to support individuals and providers affected by ICE raids and deportation-related trauma.

Continuing Education (CE) Credit: Pending approval for 1.5 hours for the following licensed professionals:

• Psychologists
• LMFTs, LPCCs, LEPs, LCSWs
• Registered Nurses (RNs)
• AOD Counselors licensed through CCAPP

We encourage you to share this opportunity with colleagues and others in your network who may benefit. Register here or use the button below to sign up.

If you have any questions, please reach out to DBHStaffDevelopment@fresnocountyca.gov. 

Best Regards,

DBH Staff Development

  ͏ ‌

Hello DBH Contracted Providers,

CalMHSA is pleased to share two complimentary resources designed to strengthen the practice and professionalism of Medi-Cal Peer Support Specialists.  The resources include a new guide on Documentation Best Practices for Medi-Cal Peer Support Specialists and Ethics and Boundaries for Medi-Cal Peer Support Specialists.  Please see the flyer below for more information. 

Feel free to reach out to DBHStaffDeveloment@fresnocountyca.gov if you have any questions.

Best Regards,

DBH Staff Development

Posted 10/2/25:

Dear Valued Partners:

Please see letter regarding Updated Billing Rules for Specific Services- Effective July 1, 2025. 

Billing-Rule-Updates-FINAL-10.1.25-signed.pdf(PDF, 207KB)

Posted 9/16/25:

Dear Contracted Providers,

The Department of Behavioral Health has updated the NOABDs, Your Rights Under Medi-Cal (NOABD – Your Rights), the Notice of Availability (formerly the Language Assistance taglines), and the Member Non-Discrimination Notice. You can find these forms on our website: Contract Provider Forms - County of Fresno

As a reminder, please use the forms on the website to ensure you have the most current version. If you have any questions, please contact DBH Plan Administration at DBHPlanAdmin@fresnocountyca.gov. Thank you.

Posted 9/10/25:

Dear Contracted Providers,

Our Staff Development Team has created a 3-month Training Calendar for DBH-Contracted Providers; this first one displays trainings available throughout the months of September, October and November. DBH-Training-Calendar-for-DBH-Providers-Sept-9-Nov-2025.pdf(PDF, 182KB)

For more information about each training opportunity, click on the training name located on the calendar date it’s being hosted. It will then display the corresponding training flyer with information on how to register. This Calendar will be updated every month and is within our Notifications & Associated Documents page located at Notifications & Associated Documents - County of Fresno.

Posted 8/7/25:

Dear Contracted Providers,

Our Staff Development Team has created a 3-month Training Calendar for DBH-Contracted Providers; this first one displays trainings available throughout the months of August, September and October. DBH-Training-Calendar-for-DBH-Providers-Aug-7-Oct-2025.pdf(PDF, 183KB)

For more information about each training opportunity, click on the training name located on the calendar date it’s being hosted. It will then display the corresponding training flyer with information on how to register.

Hello,

CalMHSA has released updated clinical practice training modules focusing on key areas such as clinical documentation, CPT coding, and the use of standardized screening and transition tools. In addition, updated documentation guides for both Specialty Mental Health Services and Substance Use Disorder Services can be found on the CalMHSA website.  Visit the CalMHSA Clinical Practice page to explore the training modules and access registration details.

CalMHSA Clinical Documentation Guides for Specialty Mental Health Services (SMHS) and Substance Use Disorder Services (SUD): https://www.calmhsa.org/clinical-practice

Additionally, a documentation cheat sheet is attached for your reference. Please note that this resource is intended as a reference guide for training purposes only. We recommend that clinical supervisors and contracted providers review the material with their teams, as service activities may vary depending on the population served. 

 Examples-of-Rehabilitation-Activity-005.pdf(PDF, 306KB)

 MH-Services-Documentation-Guide-4.25.2025.pdf(PDF, 892KB)

 SUD-Clinical-Documentation-Guide-4.25.2025.pdf(PDF, 876KB)

 What-Is-Reimbursable-and-What-Is-Not.pdf(PDF, 334KB)

 Posted 7/18/25:

Dear Contracted Providers,

CalMHSA has made available a free, self-paced Specialty Mental Health Services Provider Medi-Cal certification course.  The course is ideal for leaders, decision-makers, and senior CBO staff who are exploring Medi-Cal as a potential revenue stream, seeking clarity before deciding to pursue county mental health plan contracts and Medi-Cal certification.  In addition, this training is designed to help the provider think about the readiness of their agency to meet Medi-Cal requirements and may require an in-depth conversation and exploration with others at their agency.

To learn more about the offered training, kindly read the message below from Amie Miller, PsyD, Executive Director of CalMHSA.  You can access CalMHSA’s website by clicking on the words “this training” below.  Interested persons will need to register/sign-in to CalMHSA’s Learning Management System named Moodle to access the certification course.  If for some reason the link does not work, the web address is https://moodle.calmhsalearns.org/login/index.php.    

For any questions, feel free to reach out to DBHStaffDevelopment@fresnocountyca.gov.

County Partners,

In the changing landscape of the BHSA, Medi-Cal funding through county mental health partnerships can be a sustainable and viable resource for community-based organizations. To assist them in learning more about how to become a Medi-Cal provider, CalMHSA, in collaboration with DHCS, has created a comprehensive on-demand training.

Please share this training broadly within your networks of local community partners.

The course is free and self-paced, and it explains everything from the structure to the financing and administration of the Medi-Cal system. It also clearly explains the opportunities and challenges, so they’ll learn the critical information they need to determine whether participation is a strategic fit for them. 

The training is ideal for leaders, decision-makers, and senior CBO staff who are:

• Exploring Medi-Cal as a potential revenue stream
• Seeking clarity before deciding to pursue county mental health plan contracts and Medi-Cal certification
• Wanting to understand how their existing services could fit within Medi-Cal’s requirements

Posted: 7/9/25:

 Dear Contracted Providers,

Our Staff Development Team has created a 3-month Training Calendar for DBH-Contracted Providers; this first one displays trainings available throughout the months of July, August and September. 

For more information about each training opportunity, click on the training name located on the calendar date it’s being hosted. It will then display the corresponding training flyer with information on how to register.

DBH-Training-Calendar-for-DBH-Providers-Jul-25-Sept-2025.pdf(PDF, 174KB)

Thank you

Staff Development 

Posted 7/7/25:

Dear Mental Health and Substance Use Disorder Providers,

I am happy to share the following great news below.  Also, I welcome you to share same information with all your staff in case someone they know can also benefit from the available opportunities and waivers.

CalMHSA, in partnership with the Department of Health Care Services (DHCS), is pleased to offer fee waivers to support the expansion of the Peer workforce. Opportunities are available through September 15, 2025, or until all fee waivers have been distributed.

Available Opportunities

1. Core Training (80-Hour Course) and Initial Certification – Share this training opportunity with anyone who may be interested in the Core Training (ie, family members, friends, neighbors, caregivers, or persons served)
   • 400 fee waivers are available to individuals seeking initial certification.
   • How it works: Individuals must register for training with a CalMHSA-approved training agency. The training agency will submit information for individuals who are registered for the approved 80-hour training to cover the cost of training. After completing training, individuals will apply for initial certification on the CalMHSA website. Waivers toward certification are applied on a first-come, first-served basis.
   • Click here for a list of training providers offering core competency training.
2. Training in Areas of Specialization
   • 1,000 fee waivers for training in one or more areas of specialization for Certified Medi-Cal Peer Support Specialists. 
   • How it works: Individuals must register for training with a CalMHSA-approved training agency. The training agency will submit information for individuals who are registered for eligible specialized trainings. Waivers are distributed on a first-come, first-served basis. 
   • Click here for a list of training providers offering specialized training.
3. Certification Renewals
   • 1,000 fee waivers are available for Certified Medi-Cal Peer Support Specialists currently eligible for renewal and/or for individuals whose certification has expired.
   • How it works: Individuals request a fee waiver directly through their certification application by clicking the request option on their application.

Please visit the CalMHSA peer certification website (capeercertification.org) for information. If you have questions or need additional information, please contact PeerCertification@calmhsa.org or Lluna@fresnocountyca.gov.

Posted 6/30/25:

DBH-Invoice-Deadlines-FY-2024-25-signed.pdf(PDF, 214KB)

Posted 6/12/25:

Dear Contracted Service Provider,

As a part of the Department of Behavioral Health’s efforts to monitor and adhere to Culturally Linguistic Appropriate Services (CLAS) Standards and Cultural Competency Plan requirements, we ask that you complete and submit the attached Semiannual Cultural Competency Report by Thursday, July 3. This can be done via an email to your contract analyst with a CC to Dennis Horn (dhorn@fresnocountyca.gov) and Elexis Maxwell (emaxwell@fresnocountyca.gov). Only one report is required per organization.

If your organization has developed its own Cultural Competency Plan, please also submit the most recent version. If no plan currently exists, we ask that you complete and submit the CLAS Assessment tool. These requests are made to ensure that services are delivered in a culturally and linguistically appropriate manner to all Fresno County residents. We appreciate your partnership and collaboration.

CLAS-Assessment-Template.docx(DOCX, 56KB)

SCCR-Template-June-2025.docx(DOCX, 61KB)

Posted 6/2/25:

Good morning,

Plan Administration updated all the credentialing applications. New copies of the app can be found here. As a reminder, please make sure to obtain a copy of the credentialing app from the website since we may change the app without notice. Thank you. 

Posted 5/29/25:

Taxonomy updates please see the links below.

CB-044-Required-Update-to-Taxonomy-Code-for-Other-Qualified-Providers.pdf(PDF, 180KB)

DBH-Taxonomy-Code-Crosswalk-for-DBH-Providers.pdf(PDF, 3KB)

DBH_Taxonomy_Code_Crosswalk_Stacked_Format.pdf(PDF, 2KB)

Posted 5/28/25

DBH is offering a Wellness, Recovery, and Hope in-person training on June 5^th for all Fresno County Mental Health and SUD direct service providers within our system of care. This training will focus on how to include wellness, hope, and recovery in clinical practice as well as in the care provider’s life. 

Topics to be covered include:

· Increase knowledge of the concepts of wellness and recovery in the behavioral health field 

· Increase knowledge of why hope is important

· Defining hope and how to instill hope in others 

· To develop/discover your own personal wellness

See attached Wellness-Flyer-6.5.2025.pdf(PDF, 243KB) for more information. 

Please contact Staff Development with any questions at DBHstaffdevelopment@fresnocountyca.gov

Thank you,

DBH Staff Development

Posted 5/13/25:

Reminder: Please do NOT email mcare@fresnocountyca.gov. As this mailbox is no longer monitored. Please send emails to the following mailboxes. 

1. For credentialing and non-credentialing application submissions or questions, please email DBHPACredentialing@fresnocountyca.gov.
2. For complaints, grievances, or appeals related to a provider or facility, please email DBHPAGrievance@fresnocountyca.gov.
3. For all other questions or submissions (including NOABDs), please email DBHPlanAdmin@fresnocountyca.gov.

Hello DBH Providers,

We would like to inform you that there is still space available for the upcoming on-site Medi-Cal Peer Support Specialist Certification Training through our partnership with Crestwood Behavioral Health, Inc. We encourage you to share this opportunity with any interested candidates within your networks. Fresno-MC-PSS-Certification-Training-Onsite-Recruitment-Flyer-MAY19-JUN2.2025_1.pdf(PDF, 154KB)

Please note that the final orientation session is scheduled for Friday, May 16^th, so we encourage prompt enrollment for those interested in participating.

Training Date: May 19, 2025 - June 2, 2025

 Location:  Health and Wellness Center, Training Room E, 1925 E. Dakota Ave., Fresno, CA. 93726

Time:  Monday – Friday: 8:30am to 5:00pm (two weeks)

Target Audience: Persons with lived recovery experience with mental health or substance use disorder services. 

Interested individuals should pre-register by completing the Survey Monkey link here:   Fresno County Pre-Registration Form for Onsite/In-Person Medi-Cal Peer Support Specialist Certification Training May 19-June 2, 2025 Survey

Crestwood Behavioral Health will contact enrollees to schedule a mandatory orientation prior to the start of training. Once enrollees complete the virtual orientation, they will be enrolled into the training.     

Feel free to contact DBHstaffdevelopment@fresnocountyca.gov if you have any questions. 

Posted on 5/1/25:

Dear Contracted Providers,

Our Staff Development Team has created a 3-month Training Calendar for DBH-Contracted Providers; this first one displays trainings available throughout the months of April, May, and June. DBH-Training-Calendar-for-DBH-Providers-May-19-Jul-2025.pdf(PDF, 192KB)

For more information about each training opportunity, click on the training name located on the calendar date it’s being hosted. It will then display the corresponding training flyer with information on how to register. This Calendar will be updated every month and is within our Notifications & Associated Documents page located at Notifications & Associated Documents - County of Fresno.

Posted on 4/30/25:

Hello DBH Contracted Providers,

The Department of Behavioral Health is pleased to announce a free training on Challenging Scenarios in Treatment of Substance Use Disorders.

• Training Date:  Tuesday, June 3, 2025, 8:45 am – 12:00 pm

• Training Location:  Virtual Live Training via ZOOM platform 

• Registration:  Registrants may enroll by clicking on this link:  https://uclahs.zoom.us/meeting/register/xHmpXlvgSkmwxlZw1pKI_A#/registration . Registrants should use their work email address.  Upon enrolling, registrants will receive a unique link to the webinar training.  Please do not share your unique Zoom link as it is used to verify your attendance and participation to receive 3 CEU credits.

• Training Audience:  This training is open to DBH clinical staff and contracted network providers with the following roles:  Psychologists, Nurses, Substance Abuse Specialists, Senior Substance Abuse Specialists, and Behavioral Health Specialists / Clinicians treating those with co-occurring disorders.

• Capacity:  Limited to 60 participants.  Enrollment is on a first come basis.

Note:  A break of 15 minutes will be incorporated into this training session.

See attached flyer(PDF, 542KB) for registration link and additional information. 

If you have any questions about this training, feel free to contact DBHStaffDevelopment@fresnocountyca.gov.  Thank you.

Best Regards,

Staff Development

Posted on 04/08/25:

Good afternoon,

The Compliance Office has published two new CBs (attached).

• CB-041 Compliance Hotline Flyer & Code of Conduct Posting Requirement(PDF, 117KB)

Dear Contracted Providers,

Our Staff Development Team has created a 3-month Training Calendar for DBH-Contracted Providers; this first one displays trainings available throughout the months of April, May, and June. DBH-Training-Calendar-for-DBH-Providers-April-18-June-2025.pdf(PDF, 226KB)

For more information about each training opportunity, click on the training name located on the calendar date it’s being hosted. It will then display the corresponding training flyer with information on how to register. This Calendar will be updated every month and is within our Notifications & Associated Documents page located at Notifications & Associated Documents - County of Fresno.

Posted on 3/28/25:

Due to unforeseen delays with DBH's contracting process with its incident reporting portal vendor, LogicManager, the incident reporting portal will be temporarily unavailable until further notice effective April 1, 2025.

During this period of unavailability, per DBH PPG 1.2.4 (Reporting Incidents and Unusual Occurrences), we will be temporarily reverting to a form-based process. If an incident needs to be reported, please complete the form (attached) and email it encrypted/password-protected to DBHIncidentreporting@fresnocountyca.gov.

We will send out a new notification when the LogicManager incident reporting portal is available for use. Thank you for your assistance during this process.

Incident-Report-Copy-1.-3.28.25.docx(DOCX, 38KB)

3/18/25

Fresno-MC-PSS-Certification-Training-Onsite-Recruitment-Flyer-MAY19-JUN2.2025_1.pdf(PDF, 154KB)

03/17/25

Good afternoon,

DBH is offering a Wellness, Hope, and Recovery in-person training on April 22^nd for all Fresno County Mental Health and SUD direct service providers within our system of care. This training will focus on how to include wellness, hope, and recovery in clinical practice as well as in the care provider’s life. 

Topics to be covered include:

· Increase knowledge of the concepts of wellness and recovery in the behavioral health field 

· Increase knowledge of why hope is important

· Defining hope and how to instill hope in others 

· To develop/discover your own personal wellness

See attached flyer for more information.(PDF, 243KB)

Please contact Staff Development with any questions at DBHstaffdevelopment@fresnocountyca.gov

3/14/25

Hello DBH Contracted Providers,

The Department of Behavioral Health is pleased to announce a free training on Best Practices in Substance Use Disorder Treatment.

See attached flyer for registration link(PDF, 480KB) and additional information. 

If you have any questions about this training, feel free to contact DBHStaffDevelopment@fresnocountyca.gov.

AB-2242-Model-Care-Coordination-Plan-FINAL.pdf(PDF, 818KB)

CB-038-Model-Care-Coordination-Plan-MCCP.pdf(PDF, 265KB)

Dear Valued Partners,

Please be advised that our provider page Become a Provider - County of Fresno has been updated with our new credentialing applications.  Please use the link above to navigate to that page to see new applications.  If you have questions regarding this message, please submit the inquiry to the following email box:   dbhpacredentialing@fresnocountyca.gov  

SMHS-Billing-Manual-May-2024.pdf(PDF, 672KB)

DMC-ODS-Billing-Manual-v-2-0.pdf(PDF, 1MB)

MCP-Referrals.docx(DOCX, 28MB)

Fiscal-Year-2024-2025-12162024-Procedure-Code-Update-DHCS-to-Cease-Reimbursement-for-CPT-99441-99443-Procedure-Code-107-Prescriber-Telephone-EM-OP.pdf(PDF, 87KB)

Training-Opportunity-by-CalMHSA.pdf(PDF, 82KB)

Important-Information-for-File-Upload-Entities.pdf(PDF, 27KB)

Compliance-Bulletin-No-035-Clinical-Candidates.pdf(PDF, 218KB)

Updated-NOABD-Training-2025_1.pptx(PPTX, 10MB)

Posted on 4/24/25:

Dear Contracted Providers,

The Department of Health Care Services has been in the process of aligning use of the CANS tool across the specialty mental health and child welfare systems. They are taking a phased approach toward the long-term goal of “one kid, one CANS”, and toward that end, are preparing to move to the TCOM CA IP-CANS (IP-CANS) to replace the CANS-50. The type and number of staff able to deliver the IP-CANS will expand to include non-clinicians, as is current practice in child welfare. DHCS will be supporting counties with costs associated with this transition and has requested the MHP report the training needs for our network of providers.  Please complete the following survey by 5PM, Tuesday, May 28^th, https://www.surveymonkey.com/r/surveydue5-28-25

If you have any questions, please email DBHStaffDevelopment@FresnoCountyCa.gov .

Thank you,

DBH Staff Development 

Posted on 4/8/25:

Good afternoon,

The Compliance Office has published a new CB (attached).

• News-You-Can-Use-58-CSI-Standalone-Collection-Instructions.docx(DOCX, 183KB)
• CB-042 New TBS Referral Form(PDF, 157KB)

3/24/25

CB-037-Update-to-State-Law-on-Minor-Consent-for-Mental-Health-Services.pdf(PDF, 251KB)

Fiscal Year 2024-2025 12/9/24 Compliance-Bulletin-5150-Updates.pdf(PDF, 161KB)

Evaluation-of-the-California-Dept-of-Health-Care-and-Information-HCAIs-Reginal-Partnership-Behavorial-Health-Workforce-Grant-Program.pdf(PDF, 25KB)

Posted 10/3/25:

Compliance Bulletin #045 has been published. CB-045-New-AOD-Counselor-Education-Requirements-10-2-2025.pdf(PDF, 189KB)

Posted 8/11/25:

The Plan Administration SUD Utilization Review Team has created an inbox for any questions that you may have for our team, such as:

• Technical assistance questions related to Documentation.
• Questions regarding Chart Reviews, CAPS, or Site Reports
•  Monthly Grievance Reports

The email address for this mailbox is DBHPlanAdministration-SUD@fresnocountyca.gov

Posted 7/14/25:

 CalOMS-Tx_Data-Collection-Guide_Jan-2025_V.4_1.pdf(PDF, 1MB)

CalOMS-Tx-Data-Dictionary_Oct-2024_1.pdf(PDF, 2MB)

Data-Compliance-Standards-V3-Jan-2025_1.pdf(PDF, 120KB)

Posted on 5/20/25

CB-043-Notice-of-Fee-Increase-for-SUD-Licensing-and-Certification.pdf(PDF, 166KB)

Posted on 03/27/25

https://www.youtube.com/watch?v=yEsamCFAVzU

ASAM-Slides-External-Meeting-with-Providers-3-26-2025-1.pptx(PPTX, 3MB)

External-Meeting-with-SUD-Providers-Regardding-ASAM-4th-ed-and-SUD-Level-of-Care-Changes-Agenda-3-26-2025.docx(DOCX, 30KB)

Posted on 03/17/25

CB-040-Certification-Requirements-for-SUD-Programs-Under-AB-118.pdf(PDF, 193KB)

CB-039-Revised-Guidelines-for-Collecting-and-Reporting-Discharge-Data-in-CalOMS-Tx.pdf(PDF, 227KB)

DHCS-Memorandum-New-Regulatory-Requirements-for-AB-2081-AB-2574-and-AB-2995-1-7-2025.pdf(PDF, 129KB)