In This Section
Purpose: To communicate to Individual/Group Providers any new and upcoming events/significant system and process changes to our delivery system and address any issues, concerns and quality improvement that impact beneficiaries.
Meetings are held the 1st Friday of every month at 8:15am via MS Teams.
If you would like to be added to distribution list or have any questions regarding the meetings please contact Cynthia Castanon, Administrative Assistant at (559) 600-4656 or email at ccastanon@fresnocountyca.gov
IGP-Monthly-Meeting-Agenda-9.5.25-Notes.docx(DOCX, 68KB)
Individual-and-Group-Provider-Meeting-8.8.25.docx(DOCX, 71KB)
IGP-Monthly-Meeting-7.3.25.docx(DOCX, 62KB)
IGP-Monthly-Meeting-Notes-5.2.25.docx(DOCX, 56KB)
Individual-and-Group-Onboarding.pdf(PDF, 2MB)
IGP-Monthly-Meeting-Agenda-3.7.25-Notes.docx(DOCX, 62KB)
Ind-Group-Provider-Monthly-1-10-2025-Meeting-Notes.docx(DOCX, 926KB)
Individual-Group-Provider-Meeting-11.1.2024.docx(DOCX, 60KB)
IndGroup-Provider-Monthly-9-6-24-002.docx(DOCX, 81KB)
IndGroup-Provider-Monthly-8-2-24.docx(DOCX, 80KB)
000-IndGroup-Provider-Monthly-Mtg-7-5-2024.docx(DOCX, 78KB)
000-IndGroup-Provider-Monthly-Mtg-6-7-2024.docx(DOCX, 82KB)
000-IndGroup-Provider-Monthly-Mtg-5-3-2024.docx(DOCX, 84KB)
000-IndGroup-Provider-Monthly-Mtg-4-5-2024.docx(DOCX, 82KB)
000-IndGroup-Provider-Monthly-Mtg-3-1-2024-1.docx(DOCX, 80KB)
000-IndGroup-Provider-Monthly-Mtg-2-2-2024.docx(DOCX, 78KB)
Human-Trafficking-Notice-2059_1.pdf(PDF, 178KB)
MH-Non-Psychiatric-SMHS-Timeliness-Record-Paper-Form.docx(DOCX, 56KB)
000-IndGroup-Provider-Monthly-Mtg-1-5-2024.docx(DOCX, 78KB)
News-You-Can-Use-50-New-Timeliness-Records-in-SmartCare.pdf(PDF, 182KB)
000-IndGroup-Provider-Monthly-Mtg-12-1-2023.docx(DOCX, 693KB)
002a-Agreement-A-23-271-Amendment-1-to-Master-Agreement.pdf(PDF, 6MB)
Marriage-and-Family-Therapists-and-Mental-Health-Counselors-FAQs-09052023.pdf(PDF, 294KB)
Medi-Medi-Letter-Final-11.21.23-signed.pdf(PDF, 137KB)
OHC-EOB-Submission-Process-Final-11.21.23.docx(DOCX, 17KB)
Private-Insurance-OHC-Letter-Final-11.21.23_-signed.pdf(PDF, 228KB)
000-IndGroup-Provider-Monthly-Mtg-11-3-2023.docx(DOCX, 78KB)
ICD-10-CM-Codes-Doc3.docx(DOCX, 158KB)
New-Z-Code-List-for-Problem-List.pdf(PDF, 338KB)
000-IndGroup-Provider-Monthly-Mtg-10-6-2023.docx(DOCX, 78KB)
Drop-Off-Directions.docx(DOCX, 15KB)
Managed-Care-Drop-Receipt.docx(DOCX, 53KB)
000-IndGroup-Provider-Monthly-Mtg-9-1-2023.docx(DOCX, 294KB)
001-LAW-AND-ETHICS-HEALTHCARE-TELEHEALTH-091323vII.pdf(PDF, 221KB)
000-Managed-Care-Office-Hours-8-18-2023rv1.docx(DOCX, 79KB)
000-Managed-Care-Office-Hours-8-4-2023.docx(DOCX, 308KB)
CSI-Access-Form.pptx(PPTX, 616KB)
CSI-Standalone-Assessment-Form-Copy.docx(DOCX, 135KB)
Individual-Group-Provider-Claiming-Table-for-Charges-and-Times-08.04.2023.pdf(PDF, 165KB)
SmartCare-Coding-Tutorial-Family-and-Group-Psychotherapy-08.04.2023.pdf(PDF, 2MB)
000-Managed-Care-Office-Hours7-7-2023-004.docx(DOCX, 77KB)
001-QA-IndGp-Provider-Office-Hours.docx(DOCX, 43KB)
002-SmartCare-Coding-Tutorial-Assessment-and-Individual-Psychotherapy-07.07.2023.pdf(PDF, 1MB)
003-Managed-Care-Individual-Group-Provider-Avatar-to-SmartCare-Crosswalk-7-3-2023-FINAL.xlsx(XLSX, 15KB)
004-SmartCare-Procedure-Thresholds-Ind-Grp-Providers-07.6.2023.pdf(PDF, 99KB)
005-Copy-of-Procedure-Code-Definitions-20230703.xlsx(XLSX, 55KB)
006-Managed-Care-Individual-Group-Provider-Avatar-to-SmartCare-Crosswalk-6-29-2023-FINAL_-version-1-Formulas.xlsx(XLSX, 21KB)
000-Managed-Care-Office-Hours7-21-2023-004.docx(DOCX, 78KB)
Individual-Psychotherapy-Claims.pdf(PDF, 2MB)
000-Office-Hour-Agenda-Notes-6-2-2023.docx(DOCX, 45KB)
000-Office-Hour-Agenda-Notes-6-9-2023-1.docx(DOCX, 47KB)
000-Office-Hour-Agenda-Notes-6-16-2023.docx(DOCX, 48KB)
000-Office-Hour-Agenda-Notes-6-23-2023.docx(DOCX, 47KB)
001-AM-Office-Hours-5-12-23.docx(DOCX, 4MB)
003-New-Service-Coding-and-Documentation-Training-FINAL.pptx(PPTX, 4MB)
Notification-of-Board-Date-Individual-and-Group-Providers.doc(DOC, 116KB)
Notification-of-Board-Date-Individual-and-Group-Providers.pdf(PDF, 134KB)
001-AM-Office-Hours-5-5-23.docx(DOCX, 4MB)
002-PM-Office-Hours-5-5-23.docx(DOCX, 4MB)
001-Office-Hours-5-19-23-MLFE.docx(DOCX, 7MB)
002-QA-IndGp-Provider-Office-Hours.docx(DOCX, 29KB)
003-Intro-to-CPT-coding-Fresno-DBH-Presentation-5-11-23.pdf(PDF, 2MB)
004-Notification-to-Providers-5-18-2023.pdf(PDF, 967KB)
001-Minutes-Office-Hours-4-28-23.docx(DOCX, 36KB)
002-Fresno-County-MHP-Assessment-2022.doc(DOC, 104KB)
003-Ind.Grp-Provider-Contract-Letter-4-24-2023-signed.pdf(PDF, 209KB)
Here’s the link to where providers can go and check for notifications on DBH issues that could impact them: https://www.fresnocountyca.gov/Departments/Behavioral-Health/Providers/Contract-Provider-Resources/New-Hire-ComplianceDoc-Billing-Training
Medicare enrollment guides
https://data.cms.gov/provider-characteristics/medicare-provider-supplier-enrollment/medicare-provider-and-supplier-taxonomy-crosswalk
If you have a Behavioral Health emergency please call 9-1-1
Central Valley Suicide Prevention Lifeline 988
Mobile Crisis Response (559) 600-6000
For Access to Services or the Crisis Line, 1 800 654-3937
CalHOPE Warm Line 1 833 317-HOPE(4673)